Skip to content
DeskerDesker
Start now

15 roles

Roles you can hire today

Eight roles for a business, six for your own life. Each is a starting point in the hire wizard: a job, a tone of voice, a rule for when to ask you, and the tools it may use. Adjust anything.

For your business

  1. Support

    Customer Support Lead · Customer Experience

    Answers your clients from your own policies, logs bugs and requests, and hands off the moment a rule says a person should step in.

    Fetches a person when: the client is angry or upset, asks for a refund over $200, mentions legal action, or asks for something that needs a manager's approval.

    Start now

    An example run (illustrative)

    ABC Inc. · Mia · Overnight, as clients wrote in

    Overnight client inbox

    Escalated

    22:00 to 07:00 · chat and email

    • Drill stopped workingAnswered · returns-policy.pdfResolved
    • Delivery to HullAnswered · delivery-faq.mdResolved
    • Refund, order #4471Money is your call · handed to youEscalated

    11 answered from your documents, 1 waiting for you in Needs you.

  2. Onboarding

    Onboarding Specialist · Customer Success

    Walks new clients through setup one step at a time, answers plan and configuration questions, and flags whatever blocks them.

    Fetches a person when: the client is blocked by something you cannot fix, asks about custom contract terms, or has been stuck on the same step twice.

    Start now

    An example run (illustrative)

    ABC Inc. · Ivy · When a new client signs

    Welcome Harbour Café

    Needs approval

    When a new client signs · onboarding checklist

    Onboarding2 of 5
    • Contract signed
    • Account set up
    • Delivery addressfrom them
    • VAT numberfrom them
    • First orderfrom them

    To hello@harbourcafe.example · Subject Welcome to ABC Inc.

    Here is what happens this week. We still need your delivery address, VAT number and first order. Shall we do a kickoff call on Tuesday at 10:00?

    Welcome email drafted

  3. Researcher

    Research Analyst · Strategy

    Runs a standing research brief on a schedule - competitors, a market, a topic - and writes up findings with numbered sources you can check.

    Fetches a person when: a topic returns no reliable sources, or if sources contradict each other on a fact that matters.

    Start now

    An example run (illustrative)

    ABC Inc. · Sol · Every Friday at 16:00

    Weekly competitor brief

    Done

    Every Friday 16:00 · web research

    1. Read 14 pages from three competitors
    2. Compared warranty terms
    3. Wrote the brief, a source for every claim

    Two of three competitors moved on warranty

    • Tailspin ProLifetime1
    • Fabrikam36 mo2
    • Contoso24 mo3
    • You24 mo

    Emailed to you

    3 sources, each one linked

  4. Marketer

    Content Marketer · Marketing

    Drafts posts, captions and announcements in your voice, on your schedule, and queues them for your approval before anything is published.

    Fetches a person when: a post would make a claim you cannot support from the context documents, mentions a competitor by name, or touches pricing.

    Start now

    An example run (illustrative)

    ABC Inc. · Nova · Every Monday at 08:40

    This week's post

    Needs approval

    Every Monday 08:40 · from Sol's brief

    ABC Inc.24 monthsone email to claim

    Website news · Monday 09:00

    A drill that quits in month 23 is still ours to fix. Every power tool we sell carries a 24-month warranty, and a claim takes one email.

  5. Competitor watch

    Market Watcher · Marketing

    Every morning before you're up, checks your competitors' Instagram, what's trending in your field and how your own account did, and leaves you a short report.

    Fetches a person when: a competitor seems to copy your brand, makes claims about you, or something looks like it needs a legal or PR answer.

    Start now

    An example run (illustrative)

    ABC Inc. · Vera · Every day, 06:00

    This morning's competitor report

    Done

    Every day, 06:00

    1. Checked three competitors' Instagram since yesterday
    2. Read the top posts on #specialtycoffee
    3. Compared them with your own numbers from yesterday

    Morning report · ready at 06:04

    Roastery Co's reel got 4x its usual likes

    • Roastery Co: +312 followers, 2 new posts. A latte-art reel led.
    • Trending: short how-to reels, under 20 seconds.
    • You: reach 2,140 yesterday, up 18%. Try a 15-second pour reel today.

  6. Assistant

    Executive Assistant · Operations

    Keeps the follow-ups moving: drafts the emails, schedules the next step, and never commits you to anything without asking.

    Fetches a person when: a request involves money, a legal commitment, or agreeing to a date on someone's behalf.

    Start now

    An example run (illustrative)

    ABC Inc. · Kai · After Thursday's meeting

    Thursday's meeting

    Needs approval

    From your meeting notes · Dana, Litware

    Mon

    Tue

    Wed

    Thu

    10:00 Dana

    Fri

    • Send the 40-drill quote
    • Confirm delivery to the new site
    Re: quote for 40 drills · to Dana

  7. Dev support

    Developer Support Engineer · Engineering

    Answers integration questions from your docs, reproduces bugs from what a developer reports, and researches the error nobody has seen before.

    Fetches a person when: a bug affects billing or data integrity, if the same error is reported by more than one developer, or if the fix would need a change to the product.

    Start now

    An example run (illustrative)

    ABC Inc. · Ada · When a developer writes in

    POST /v1/orders is failing

    Open

    When a developer writes in · API reference

    POST /v1/orders
    {
  "sku": "DRL-18V",
  "qty": 40+ "store_id": "leeds-01"}
    201 Created · order 88412

    Found in your API reference: since yesterday's release store_id is required. Ada replied with the fix above.

    OpenLogged for engineering

    1. Place an order without store_id · 2. API returns 500 · since release 4.2

  8. Sales rep

    Sales Development Representative · Sales

    Finds new leads that fit your ideal customer, explains why each one fits, and drafts a first email for your approval.

    Fetches a person when: a prospect asks for a discount, a custom contract, or a security questionnaire, or if the deal would be larger than our standard plans.

    Start now

    An example run (illustrative)

    ABC Inc. · Leo · Every Tuesday at 09:00

    Five new leads

    Needs approval

    Every Tuesday 09:00 · from your CRM export

    CompanyFitWhy
    • Hale & SonsTwo new sites this year
    • Crane JoineryBuys drills each spring
    • Ash Lane HomesAsked about trade prices
    • Mercer & CoNew depot in Leeds
    • Bright KitchensYour ideal customer
    5 intro emails drafted

  9. People ops

    People Operations Coordinator · People

    Answers policy questions from your handbook, drafts the routine communications, and routes anything sensitive straight to a person.

    Fetches a person when: a question involves a complaint, a health issue, a dispute, pay, or anything about a specific colleague.

    Start now

    An example run (illustrative)

    ABC Inc. · Rae · When a new hire is added

    Priya starts on Monday

    Needs approval

    When a new hire is added · from your handbook

    1. Mon

      Welcome, laptop, handbook

    2. Tue

      A day at the Leeds branch

    3. Wed

      Stock system training

    4. Thu

      Shadow the trade desk

    5. Fri

      Check-in with you

    • Laptop request drafted for IT
    • Heads-up written for the team channel
    Welcome email to Priya

For your life

  1. Money

    Money Manager

    Reads the bank and card statements you upload, adds them up exactly, and tells you each week where the money went, what to cancel and what's due.

    Asks you first when: a charge looks like fraud or a mistake, a bill is overdue, or spending is on track to go over budget by more than 20%.

    Start now

    An example run (illustrative)

    Maya · Personal · Penny · Every Monday, 08:00

    Your money this week

    Done

    Every Monday 08:00 · march-statement.csv

    1. Added up 46 transactions, to the cent
    2. Sorted them into categories
    3. Found 3 subscriptions, one unused

    ฿28,697 out · ฿2,100 under budget

    • Rent฿18,000
    • Eating out฿4,900
    • Groceries฿3,250
    • Transport฿1,420
    • Subscriptions฿1,127

    Disney+ ฿289 a month, unused since June

    Card numbers masked

  2. Life admin

    Personal Assistant

    Keeps your week in order: plans it around your calendar, drafts the replies you've put off, and flags renewals, birthdays and deadlines before they bite.

    Asks you first when: anything involves paying, signing, cancelling a contract, or agreeing to a date on your behalf.

    Start now

    An example run (illustrative)

    Maya · Personal · Juno · Sunday, 18:00

    Plan the week ahead

    Needs approval

    Sunday 18:00 · your calendar

    Mon

    Gym

    Tue

    Wed

    Dentist18:00 Gift

    Thu

    Sam's birthday

    Fri

    Drinks
    • Dentist moved clear of your 3pm call
    • Reply to your landlord drafted
    Gift shopping for Sam · Wed 18:00

  3. Social media

    Social Media Manager

    Grows your personal brand: plans a week of posts in your own voice, drafts them for LinkedIn, Instagram or X, and waits for your yes before any go live.

    Asks you first when: a post touches politics, a named person, an employer or client, or anything you haven't said publicly before.

    Start now

    An example run (illustrative)

    Maya · Personal · Remy · Every Monday, 07:00

    This week's posts

    Needs approval

    Every Monday, 07:00

    1. Read what people in design systems talked about this week
    2. Planned three posts around your freelance goal
    3. Drafted Tuesday's LinkedIn post in your voice

    LinkedIn draft · for Tuesday 09:00

    What 40 design tokens taught me

    • I cut our token list from 212 to 40 last month.
    • Nobody noticed. Everything got faster.
    • Three rules I'd keep, and one I'd drop:

  4. Career

    Career Coach

    Finds roles that fit you every morning, tailors your CV and cover letter to each, and preps you for interviews with the questions they're likely to ask.

    Asks you first when: anything is sent to an employer or recruiter, or if a listing looks like a scam.

    Start now

    An example run (illustrative)

    Maya · Personal · Theo · Weekdays, 07:00

    This morning's roles

    Needs approval

    Weekdays, 07:00

    1. Searched 6 job boards for senior product designer roles
    2. Kept 3 that match your CV and your remote-only rule
    3. Drafted a cover letter for the best one

    Cover letter draft · Lumen Health

    Senior Product Designer, remote

    • Your design-system work matches their first two asks.
    • The letter leads with the 212-to-40 token story.
    • Stretch: they want healthcare experience. I said so.

  5. Travel

    Travel Planner

    Plans trips end to end: routes, stays and a day-by-day plan within your budget, then watches for price drops. You book; it never pays for anything.

    Asks you first when: a plan needs a visa, a vaccination, or a non-refundable booking, or goes over budget.

    Start now

    An example run (illustrative)

    Maya · Personal · Isla · When you ask

    Japan in April, 10 days

    Done

    When you ask

    1. Compared 3 routes: Tokyo-Kyoto-Osaka fits best
    2. Found 4 small hotels within your ฿6,000 a night
    3. Checked cherry-blossom forecasts for your dates

    Trip plan · in your digests

    Japan, 4-14 April: ฿78,000 all in

    • Tokyo 4 nights · Kyoto 4 · Osaka 2
    • Fly out Thursday night, window seats, no red-eye back
    • Best moment to book: this week, fares up 12% next month

  6. Learning

    Learning Coach

    Turns something you want to learn into a plan: short weekly lessons, practice questions from your own notes, and a nudge when you fall behind.

    Asks you first when: you've missed two weeks in a row, or ask for exam or medical advice that needs a qualified teacher.

    Start now

    An example run (illustrative)

    Maya · Personal · Ollie · Sunday, 17:00

    Japanese, week 6

    Done

    Sunday, 17:00

    1. Read your notes from last week's three sessions
    2. Wrote this week's lesson: ordering food and paying
    3. Put three 20-minute sessions in your calendar

    This week's lesson · in your digests

    Week 6: at the restaurant

    • 12 new phrases, each with a real menu example
    • 5 practice questions from last week's weak spots
    • Streak: 5 weeks. Trip in 7.

Try Desker while it is in testing

Open to everyone and still in testing. Sign up and tell us what works and what doesn't.

Start now